Covid-19 has impacted us all in all the ways possible and it is no new news now. Being into eCommerce, I was personally observing both the positive and negative impact of Covid-19 on the industry. Yesterday, I did a webinar in association with Envision Ecommerce. The aim of this webinar was to visualize the impact on Customer Sentiments, eCommerce Trends, and most importantly different eCommerce Categories.
Here is the Slide from yesterday’s webinar. In this, I have tried to capture some important customer sentiments as sentiments have a lot of impact on the spending. The data is collected from different researches that happened during this time globally. The slides also capture how different industries have come together in this time of global crisis( remember my post about Magento Community coming together and Free Online Learning Resources).
I hope you find this slide-deck useful. Looking forward to your feedback and happy to answer any questions you may have in this regard. I will soon post the recorded version of the webinar as well.